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[Medium] Issue with multiple Box Services

degraded
Box · Resolved · 1h 30m
Recorded timeline
  1. Started · investigating
    Our team is investigating an issue with the Public API and Box Sign. Users may see errors or timeouts when attempting to use the Public API or Box Sign. We will provide additional information as it becomes available.
  2. Update · investigating
    Our team is investigating an issue with the Public API and Box Sign. Users may see errors or timeouts when attempting to use the Public API or Box Sign. We will provide additional information as it becomes available.
  3. Update · investigating
    Our team is continuing to investigate an issue with the Public API, Box Sign, and Downloads. We will provide additional information as it becomes available.
  4. Update · identified
    The issue has been identified and a fix is being implemented.
  5. Resolved · resolved
    [Medium] Issue with multiple Box Services resolved