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Webex Meetings: Some users may experience intermittent failures with Closed Captioning

degraded
Cisco Webex · Resolved · 1h 11m
Recorded timeline
  1. Started · investigating
    Engineering is investigating an issue impacting Closed Captioning for Webex Meetings. Affected users may encounter intermittent failures with Closed Captioning and/or transcription services in meetings. We will provide the next update in one hour or sooner should significant progress occur. We are working towards restoring services and apologize for the inconvenience this may cause.
  2. Update · identified
    Engineering is investigating an issue impacting Closed Captioning for Webex Meetings. Affected users may encounter intermittent failures with Closed Captioning and/or transcription services in meetings. We will provide the next update in one hour or sooner should significant progress occur. We are working towards restoring services and apologize for the inconvenience this may cause.
  3. Update · monitoring
    Engineering is investigating an issue impacting Closed Captioning for Webex Meetings. Affected users may encounter intermittent failures with Closed Captioning and/or transcription services in meetings. We will provide the next update in one hour or sooner should significant progress occur. We are working towards restoring services and apologize for the inconvenience this may cause.
  4. Resolved · resolved
    Webex Meetings: Some users may experience intermittent failures with Closed Captioning resolved