Webex Contact Center: Some agents may experience latency in real-time reporting in Analyzer

Engineering is investigating an issue where some Webex Contact Center agents may experience latency in real-time reporting in Analyzer. Real-time agent data on the supervisor desktop is not affected. We will provide the next update in one hour or sooner should significant progress occur. We are working towards restoring the service and apologize for any inconvenience this may cause.

Engineering is investigating an issue where some Webex Contact Center agents may experience latency in real-time reporting in Analyzer. Real-time agent data on the supervisor desktop is not affected. We will provide the next update in one hour or sooner should significant progress occur. We are working towards restoring the service and apologize for any inconvenience this may cause.

Webex Contact Center: Some agents may experience latency in real-time reporting in Analyzer resolved