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Webex Meetings: Users may experience one-way audio or dead air when using Call Me during meetings

degraded
Cisco Webex · Resolved · 3h 14m
Recorded timeline
  1. Started · investigating
    Engineering is investigating an issue where some users may experience dead air or one-way audio when using the Call Me feature during meetings. As a workaround, users may be able to join audio using computer audio or direct dial-in with the meeting number and attendee ID while the investigation continues. We apologize for any inconvenience this may cause. We will provide another update within one hour or sooner if we have additional information.
  2. Update · investigating
    Engineering is investigating an issue where some users may experience dead air or one-way audio when using the Call Me feature during meetings. As a workaround, users may be able to join audio using computer audio or direct dial-in with the meeting number and attendee ID while the investigation continues. We apologize for any inconvenience this may cause. We will provide another update within one hour or sooner if we have additional information.
  3. Update · identified
    Engineering is investigating an issue where some users may experience dead air or one-way audio when using the Call Me feature during meetings. As a workaround, users may be able to join audio using computer audio or direct dial-in with the meeting number and attendee ID while the investigation continues. We apologize for any inconvenience this may cause. We will provide another update within one hour or sooner if we have additional information.
  4. Update · monitoring
    Engineering is investigating an issue where some users may experience dead air or one-way audio when using the Call Me feature during meetings. As a workaround, users may be able to join audio using computer audio or direct dial-in with the meeting number and attendee ID while the investigation continues. We apologize for any inconvenience this may cause. We will provide another update within one hour or sooner if we have additional information.
  5. Resolved · resolved
    Webex Meetings: Users may experience one-way audio or dead air when using Call Me during meetings resolved