Webex Contact Center Enterprise: Users in EMEA may experience intermittent connectivity issues
degraded
Cisco Webex · Resolved · 14h 28m
Recorded timeline
- Started · identifiedEngineering is investigating a critical infrastructure service disruption affecting connectivity in the EMEA region. Users are currently experiencing the following impacts: • Users are intermittently unable to log in to Finesse • Calls are intermittently failing We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause.
- Update · identifiedEngineering is investigating a critical infrastructure service disruption affecting connectivity in the EMEA region. Users are currently experiencing the following impacts: • Users are intermittently unable to log in to Finesse • Calls are intermittently failing We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause.
- Update · identifiedEngineering is investigating a critical infrastructure service disruption affecting connectivity in the EMEA region. Users are currently experiencing the following impacts: • Users are intermittently unable to log in to Finesse • Calls are intermittently failing We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause.
- Update · identifiedEngineering is investigating a critical infrastructure service disruption affecting connectivity in the EMEA region. Users are currently experiencing the following impacts: • Users are intermittently unable to log in to Finesse • Calls are intermittently failing We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause.
- Update · monitoringEngineering is investigating a critical infrastructure service disruption affecting connectivity in the EMEA region. Users are currently experiencing the following impacts: • Users are intermittently unable to log in to Finesse • Calls are intermittently failing We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause.
- Resolved · resolvedWebex Contact Center Enterprise: Users in EMEA may experience intermittent connectivity issues resolved