Webex Contact Center: Some users may experience dead air or one-way audio

Engineering is investigating an issue that may cause some users in the EU and ANZ regions to experience failures with call delivery. Affected users may experience dead air or one-way audio when making calls. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause.

Webex Contact Center: Some users may experience dead air or one-way audio resolved