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Webex Calling: Users may be unable to record calls

degraded
Cisco Webex · Resolved · 1h 8m
Recorded timeline
  1. Started · investigating
    Engineering is investigating an issue affecting call recordings. Calls are working as expected, but recordings may not be available after the calls end. We are working to restore the service and apologize for any inconvenience this may cause. We will provide another update within 30 minutes or sooner if more information becomes available.
  2. Update · identified
    Engineering is investigating an issue affecting call recordings. Calls are working as expected, but recordings may not be available after the calls end. We are working to restore the service and apologize for any inconvenience this may cause. We will provide another update within 30 minutes or sooner if more information becomes available.
  3. Update · identified
    Engineering is investigating an issue affecting call recordings. Calls are working as expected, but recordings may not be available after the calls end. We are working to restore the service and apologize for any inconvenience this may cause. We will provide another update within 30 minutes or sooner if more information becomes available.
  4. Update · monitoring
    Engineering is investigating an issue affecting call recordings. Calls are working as expected, but recordings may not be available after the calls end. We are working to restore the service and apologize for any inconvenience this may cause. We will provide another update within 30 minutes or sooner if more information becomes available.
  5. Resolved · resolved
    Webex Calling: Users may be unable to record calls resolved