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Cisco BroadCloud: Users in the EU region are unable to access the Rialto Market portals

degraded
Cisco Webex · Resolved · 3h 36m
Recorded timeline
  1. Started · investigating
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We are working to restore the service and apologize for any inconvenience caused.
  2. Update · investigating
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  3. Update · identified
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  4. Update · identified
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  5. Update · identified
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  6. Update · identified
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  7. Update · identified
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  8. Update · identified
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  9. Update · monitoring
    Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience caused.
  10. Resolved · resolved
    Cisco BroadCloud: Users in the EU region are unable to access the Rialto Market portals resolved