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Elevated errors affecting the Microsoft 365 connector

down
Claude · Ongoing · 2h 29m
Recovery estimateLonger than typical (most similar Claude incidents clear within ~2h 8m).
Recorded timeline
  1. Started · investigating
    We are investigating elevated errors and slow responses affecting the Microsoft 365 connector. Requests to mail, SharePoint, Teams chat and calendar through the connector may fail, and new connections to the connector may not complete. We will provide an update as soon as possible.
  2. Update · identified
    We have identified an issue with an upstream provider affecting the Microsoft 365 connector. Mail, calendar and search tools are failing for most requests, and new connections to the connector may not complete. We are in contact with them and will provide an update as soon as possible.