Partial Sprites outage

We are investigating intermittent API failures for users connecting near SJC.

The issue has been identified and we are rolling out mitigations.

The issue has been identified and we are rolling out mitigations.

This issue is now occurring on regions other than SJC. We are still working on a fix.

We have deployed another potential fix and are monitoring results.

Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.

Partial Sprites outage resolved