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Incident across several services

degraded
GitHub · Resolved · 18h 43m
Recorded timeline
  1. Started · investigating
    We are investigating reports of degraded performance for API Requests
  2. Update · investigating
    Database replicas have detached. We're working to restore the database replicas. Users may experience issues beyond creating organizations and a degraded experience with the GitHub API and Projects.
  3. Update · investigating
    The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.
  4. Update · investigating
    We are seeing recovery for Projects. Users may experience stale search results for Projects while indexing catches up.
  5. Update · investigating
    We are seeing recovery for Projects. Users may experience stale search results for Projects while indexing catches up.
  6. Update · investigating
    Users may experience stale Project search results. We are working to increase indexing speed. All other services are available.
  7. Update · investigating
    Updates to issue labels may be delayed in being reflected in Projects by about ~10 minutes. We have added some capacity to work through the backlog more quickly, but it'll likely be a few hours to complete processing the full backlog of messages. All other services are available.
  8. Update · investigating
    We will post another update in approximately one hour to share our progress.
  9. Update · investigating
    Continuing to investigate the lag that may be experienced in issue labels being accurately reflected in Projects. We are working on alternate solutions to process the backlog of label updates.
  10. Update · investigating
    We are preparing to deploy a change that will mitigate the impact.
  11. Update · investigating
    Updates to issue labels may be delayed in being reflected in Projects. We are continuing to deploy a change that will accelerate processing of the backlog of label updates. All other services are available. We will provide another update within the next hour.
  12. Update · investigating
    We've deployed a change intended to accelerate processing of the backlog of issue label updates in Projects. A sizable backlog still remains and we continue working through it. All other services are operating normally. We will provide another update within the next hour.
  13. Update · investigating
    We are continuing to process the backlog of issue label updates for Projects. Users may still see delays before label changes are reflected in Projects. All other services are operating normally.
  14. Update · investigating
    We are continuing to process the backlog of issue label updates for Projects. Label changes may still be delayed. All other services are operating normally.
  15. Resolved · resolved
    Incident across several services resolved