Delayed email delivery for some email service providers

October 1, 2026 00:35 UTC Investigating - We’ve detected email delivery delays affecting a small number of email service providers. The team is actively investigating to identify the full scope and impact. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061

October 1, 2026 00:35 UTC Investigating - We’ve detected email delivery delays affecting a small number of email service providers. The team is actively investigating to identify the full scope and impact. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 00:51 UTC Investigating - We are escalating this issue directly with our email delivery provider. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061

October 1, 2026 00:35 UTC Investigating - We’ve detected email delivery delays affecting a small number of email service providers. The team is actively investigating to identify the full scope and impact. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 00:51 UTC Investigating - We are escalating this issue directly with our email delivery provider. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 02:06 UTC Investigating - We are continuing to escalate with our email delivery provider, and other affected email service providers directly. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061

October 1, 2026 00:35 UTC Investigating - We’ve detected email delivery delays affecting a small number of email service providers. The team is actively investigating to identify the full scope and impact. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 00:51 UTC Investigating - We are escalating this issue directly with our email delivery provider. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 02:06 UTC Investigating - We are continuing to escalate with our email delivery provider, and other affected email service providers directly. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 03:42 UTC Investigating - We have taken additional measures to reduce elevated email volumes and improve platform stability. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061

October 1, 2026 00:35 UTC Investigating - We’ve detected email delivery delays affecting a small number of email service providers. The team is actively investigating to identify the full scope and impact. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 00:51 UTC Investigating - We are escalating this issue directly with our email delivery provider. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 02:06 UTC Investigating - We are continuing to escalate with our email delivery provider, and other affected email service providers directly. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 03:42 UTC Investigating - We have taken additional measures to reduce elevated email volumes and improve platform stability. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 06:51 UTC Investigating - Our monitoring has not observed any bounced emails since 02:29 UTC. We are seeing early signs of improvement in email delivery, but some messages may continue to be delayed or fail for certain email service providers. The team continues to monitor delivery performance and work with our email delivery provider to understand and address the issue. We will provide another update as more information becomes available.

October 1, 2026 00:35 UTC Investigating - We’ve detected email delivery delays affecting a small number of email service providers. The team is actively investigating to identify the full scope and impact. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 00:51 UTC Investigating - We are escalating this issue directly with our email delivery provider. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 02:06 UTC Investigating - We are continuing to escalate with our email delivery provider, and other affected email service providers directly. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 03:42 UTC Investigating - We have taken additional measures to reduce elevated email volumes and improve platform stability. The team continues to monitor the impact and will provide another update as more information becomes available. The incident is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23061 October 1, 2026 06:51 UTC Investigating - Our monitoring has not observed any bounced emails since 02:29 UTC. We are seeing early signs of improvement in email delivery, but some messages may continue to be delayed or fail for certain email service providers. The team continues to monitor delivery performance and work with our email delivery provider to understand and address the issue. We will provide another update as more information becomes available. October 1, 2026 08:49 UTC Monitoring - There were no new bounced emails since 02:29 UTC. We will continue to monitor the logs and provide updates when new information is available.

Delayed email delivery for some email service providers resolved