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Intermittent Access Issues with Office 365 Apps via Okta

degraded
Okta · Resolved · 3d 7h 45m
Recorded timeline
  1. Started · Identified
    At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.
  2. Update · Identified
    At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.
  3. Update · Monitoring
    At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.
  4. Resolved · resolved
    Intermittent Access Issues with Office 365 Apps via Okta resolved