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API & API CDN timeouts for small subset of customers

degraded
Sanity · Resolved · 6h 56m
Recorded timeline
  1. Started · investigating
    Since 13:37UTC, a small subset of customers have been seeing intermittent increased latency on API requests, and some requests are returning errors. Most customers are not affected. Our engineers are investigating the cause and working to resolve it. We will post another update as soon as we have more information.
  2. Update · investigating
    We are continuing to investigate this issue.
  3. Update · identified
    The issue has been identified and a fix is being implemented.
  4. Update · monitoring
    A fix has been implemented and we are monitoring the results.
  5. Resolved · resolved
    API & API CDN timeouts for small subset of customers resolved