INC20000290

Current status: We identified an issue with our third-party cloud platform that affected private connectivity in the specified region. The issue has been resolved, and we're working with the provider to confirm the underlying cause. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions who connect to Snowflake using private connectivity may have experienced intermittent failures when establishing new connections. Affected users may have seen some connection attempts fail while other attempts succeeded. Customers that are already connected were not impacted. Incident start time: 23:07 UTC October 18, 2026 Incident end time: 23:37 UTC October 18, 2026 Preliminary root cause: A third-party cloud platform experienced a network connectivity issue, which caused private connectivity connection failures in the affected region.

INC20000290 resolved