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401 errors due to JWT rejections

degraded
Supabase · Resolved · 46d 16h 26m
Recorded timeline
  1. Started · degraded
    401 errors due to JWT rejections
  2. Update · identified
    A stale time cache has been identified as the cause of this issue. A targeted fix has been written and is undergoing internal testing. It will be rolled out when testing is complete. Thank you for your patience while we investigated this issue. We will update the status page when the fix is rolled out.
  3. Update · identified
    Testing results have been positive. Following some additional checks today, we plan to expand the rollout. We’ll continue to monitor progress and provide further updates as they become available.
  4. Update · identified
    We continue to monitor progress and are slowly updating each region. Thank you for your patience on this issue.
  5. Update · identified
    To resolve this issue, our fleet requires a change to our deploy process. We have spent this week making these changes and will be implementing them throughout this weekend, starting on Friday, September 18. Once this change is implemented, we will release a new Supabase version that impacted users can upgrade to from their dashboard. Completing that upgrade will resolve this issue. We recognize that this is added work for our customers. This issue has been open for over a month, as we tried to make this change on each project's behalf. In an effort to resolve this sooner, we have opted to make this deployment process change and ask users to upgrade.
  6. Update · identified
    We have rolled out the deployment process changes to eu-central-2 and continue to monitor. We will provide additional updates as we make this change to other regions. Once this change is implemented across all regions, we will release a new Supabase version that impacted users can upgrade to from their dashboard. Completing that upgrade will resolve this issue.
  7. Update · identified
    The deployment process changes have been rolled out across all regions. We will monitor throughout the weekend. The new Supabase version will be released early next week. Once it is released, impacted users can upgrade to from their dashboard to resolve this issue. Thank you again for your patience while we worked through this. We will provide an update once the new version is available and users can upgrade.
  8. Resolved · resolved
    401 errors due to JWT rejections resolved