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SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador

degraded
Twilio · Resolved · 13d 14h 49m
Recorded timeline
  1. Started · degraded
    SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador
  2. Update · identified
    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
  3. Update · monitoring
    We have observed a recovery in SMS delivery receipts from a subset of Twilio Phone Numbers to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Update · monitoring
    We have observed a recovery in SMS delivery receipts from a subset of Twilio Phone Numbers to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  5. Resolved · resolved
    SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador resolved