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Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)

degraded
Twilio · Resolved · 2h 7m
Recorded timeline
  1. Started · identified
    Starting at approximately 8:40am Pacific time on Sept 24th, Our engineers have identified the issue causing HTTP 5xx errors during Link Branding creation with Auto SSL enabled and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
  2. Update · identified
    Starting at approximately 8:40am Pacific time on Sept 24th, our engineers have identified an issue causing HTTP 5xx errors during Link Branding creation with Auto SSL enabled and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
  3. Update · monitoring
    Our engineers have implemented a fix and are monitoring system performance. Link Branding creation with Auto SSL selected are recovering and functionality has improved. We will provide another update in 30 minutes or as soon as more information becomes available.
  4. Update · monitoring
    Our engineers have implemented a fix and are monitoring system performance. Link Branding creation with Auto SSL selected has recovered and functionality has improved. We will provide another update in 30 minutes or as soon as more information becomes available.
  5. Resolved · resolved
    Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) resolved