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SMS Delivery Failures From a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire

degraded
Twilio · Resolved · 2h 49m
Recorded timeline
  1. Started · investigating
    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Update · identified
    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  3. Update · monitoring
    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Resolved · resolved
    SMS Delivery Failures From a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire resolved