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SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile

degraded
Twilio · Resolved · 4h 1m
Recorded timeline
  1. Started · identified
    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Update · identified
    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Update · monitoring
    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Update · monitoring
    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  5. Resolved · resolved
    SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile resolved