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Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States

degraded
Twilio · Resolved · 11h 54m
Recorded timeline
  1. Started · investigating
    Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Update · investigating
    Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Update · investigating
    Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  4. Update · investigating
    Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 8 hours or as soon as more information becomes available.
  5. Update · monitoring
    We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  6. Update · monitoring
    We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  7. Resolved · resolved
    Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States resolved