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Voice Call Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Germany

degraded
Twilio · Resolved · 8h 39m
Recorded timeline
  1. Started · investigating
    Twilio customers may be experiencing voice call failures between a subset of Twilio Germany Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Update · investigating
    Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Update · investigating
    Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
  4. Update · monitoring
    We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Resolved · resolved
    Voice Call Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Germany resolved