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SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India

degraded
Twilio · Resolved · 7h 43m
Recorded timeline
  1. Started · identified
    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Update · identified
    Twilio customers may be experiencing SMS delivery delays from Twilio to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Update · identified
    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  4. Update · monitoring
    We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Resolved · resolved
    SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India resolved