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Voice Call Failures from a Subset of Twilio Phone Numbers to Pelephone Israel

degraded
Twilio · Resolved · 3h 8m
Recorded timeline
  1. Started · investigating
    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Update · identified
    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  3. Update · monitoring
    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Update · monitoring
    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  5. Resolved · resolved
    Voice Call Failures from a Subset of Twilio Phone Numbers to Pelephone Israel resolved