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Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Telecom Iraq

degraded
Twilio · Resolved · 7h 41m
Recorded timeline
  1. Started · investigating
    Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Update · investigating
    Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Update · identified
    Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Update · monitoring
    We have observed a recovery in voice calls from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Resolved · resolved
    Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Telecom Iraq resolved