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Outbound email delivery failures to some mail providers

degraded
Zendesk · Resolved · 1h 35m
Recorded timeline
  1. Started · investigating
    We are aware of an issue impacting outbound email delivery to some mail providers. Some outbound email may fail with an error code 554 -- permanent rejection, meaning the outbound email was not sent and will not be retried. We are working with these mail providers and will provide an update as soon as possible.
  2. Resolved · resolved
    Outbound email delivery failures to some mail providers resolved