Service Degradation Affecting Customer Using Polycom Devices Going Offline
degraded
Zoom · Resolved · 14d 10h 59m
Recorded timeline
- Started · investigatingWe are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- Update · investigatingWe are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- Update · investigatingWe are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- Update · identifiedThe root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified. We will keep you informed with timely updates as progress is made.
- Update · identifiedOur team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedOur team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedOur team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedOur team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedA significant number of Polycom devices are back online, and service has been restored for the majority of affected users. We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline. We will continue to monitor the service closely and provide further updates as progress is made. Thank you for your patience and understanding.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · identifiedWe are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Update · monitoringThe issue affecting customers using Polycom devices going offline has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Resolved · resolvedService Degradation Affecting Customer Using Polycom Devices Going Offline resolved