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Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

degraded
Zoom · Resolved · 14m
Recorded timeline
  1. Started · monitoring
    On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
  2. Resolved · resolved
    Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region resolved